Roller garage doors

Once your order is confirmed and your measurements verified — which happens via a call from one of our engineers within one working day — your door is manufactured and ready within 7–10 working days. For supply & fit customers in the North East, installation is then booked at a date that suits you. Most customers have their new door within two weeks of first ordering.

If you’re within our supply & fit area, no — we come to you for a free site survey and handle the measuring ourselves. If you’re ordering supply only, you do measure yourself, but it’s simpler than it sounds: you need the brick-to-brick width and the floor-to-lintel height. Our measuring guide walks you through it in under five minutes, and an engineer verifies your numbers before we cut anything.

This is the question we’re asked most often, and it’s a fair one. Before we cut a single piece of metal, one of our engineers calls to go through your measurements. If something looks unusual — a dimension that doesn’t match a standard opening, numbers that don’t add up — we flag it and work through it with you. We’ve caught a lot of transposed digits and forgotten-to-subtract-frame measurements this way. You won’t end up with a door that doesn’t fit.

Almost always yes. Roller doors work with standard rectangular openings, arched openings, and garages with tight headroom — the 55mm profile needs only 300mm of headroom clearance above the opening. The one situation where a roller door may not be suitable is an opening with very irregular sides or a structural issue with the surrounding brickwork, which our site survey would identify before anything is ordered.

Quiet enough not to disturb people sleeping next to the garage. The 77mm profile achieves 22dB of acoustic reduction — operational noise is a soft mechanical hum rather than a rattle or clunk. The brush pile seals in the guide channels reduce both draughts and noise simultaneously. It’s not silent, but it’s quiet enough that midnight arrivals aren’t an event.

The doors we supply come with remote handsets and a wall switch as standard. Smartphone control via app is available as an optional upgrade through compatible smart home systems, call us to discuss compatibility if this is important to you, as it depends on the control system fitted.

Almost certainly not. Replacing an existing garage door — even changing from up-and-over to roller — is permitted development. The exceptions are listed buildings and conservation areas, where you should check with your local planning authority before ordering.

Yes — and unlike a reseller’s warranty, there’s no third party to argue with. We made the door. If something fails within five years due to a manufacturing defect, we deal with it directly. The warranty covers materials and workmanship across the full door.